Returns & Exchanges
Q: What is your returns and exchanges policy?
A: You can return or exchange unused items within 30 days of purchase. Products must be in their original packaging and condition.
Shipping
Q: What are your shipping options and delivery times for customers in Australia?
A: We offer standard shipping via Australia Post with delivery in 3–7 business days
Product Information
Q: What are your containers made of, and are they safe for everyday use?
A: Our containers are made from 100% food-grade silicone—non-toxic, BPA-free, and compliant with Australian food safety standards
Billing & Payment
Q: What payment options are available for PI customers?
A: We accept Visa, Mastercard, AMEX, PayPal, Afterpay, and Apple Pay. Payments are processed securely with no hidden fees, and your details are always encrypted.
